Effective Date: 6/1/2021
Personal Information We Collect and How We Use It
“Personal Information” is information that can be used to identify or contact a specific individual. We may collect Personal Information, such as your first and last name, physical address, email address, telephone number, when you provide that information to us through the Bojangles Online Services to deliver products, services, features and functionality you request from us, and to communicate with you about them. For example, this Personal Information, along with information you optionally provide about Bojangles restaurants you have visited, may be collected for purposes such as communicating with you about upcoming events and promotions, offering you products and services and inviting you to shop online, getting your feedback, making it possible for you to participate in Bojangles E-Club, and helping you use the Bojangles Online Services. This Personal Information may be used to respond to a “contact us” inquiry, or for entering you into a sweepstakes or contest.
Additional Personal Information may be collected if you request information about franchise opportunities or employment opportunities on the Website. Prospective franchisees may be asked to share the following Personal Information with us: name (present and former), physical address, email address, and telephone number, as well as background information related to your business experience. We may also request the name, address and telephone number of prior supervisors and business references. By providing us with contact information of third parties, the prospective franchisee represents to Bojangles that they have permission from the third party to share that information with us. Bojangles uses the information collected from prospective franchisees to evaluate their experience and qualifications. No franchisee-franchisor relationship is established by Bojangles’ collection and review of the franchise application.
Other Information We Collect and How We Use It
Whenever you interact with the Bojangles Online Services, we, as well as our service providers, may use assorted technologies that automatically or passively collect data about how the Bojangles Online Services are being accessed and used, including cookies and pixels. The data collected may include browser type, operating system, unique number assigned to, and other information, about the device used to access the Bojangles Online Services, from where the Bojangles Online Services are being accessed, click path taken through the Bojangles Online Services, your use of features or applications within the Bojangles Online Services, and other usage information (“Use Data”). This information helps us manage, improve and customize the Bojangles Online Service’s features and functionality and may be used to identify you like Personal Information. We use information we collect, including your Personal Information and Use Data, to make the Bojangles Online Services available, to provide products, services, features and functionality users have requested, communicate about them with users, and support, manage, troubleshoot, protect and improve the Bojangles Online Services and our related offerings.
At your initiation on the Bojangles Online Services, Third Party Services may also use your geolocation data that you input on the Bojangles Online Services to help you find a Bojangles restaurant or to determine which location you are nearest to when you complete a customer feedback form. We do not collect or retain that search information.
Do Not Track Requests; Third Party Tracking
Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as Use Data as described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser sends us a “do not track” message. We do not currently respond to these signals because there is no uniform technological standard for doing so. We may adopt a standard in the future. However, third parties, other than our vendors assisting with making the Bojangles Online Services available do not have authorization from us to track your uses of the Bojangles Online Services or track what other activities you may have engaged in before or after using the Bojangles Online Services (for example, using a different website). That said, we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Information We Share with Third Parties
We may share your information, including Personal Information, with our franchisees and store operators to help serve you and communicate with you about Bojangles-branded products and services, as well as outside service providers such as web hosting, marketing, mailing, and technology vendors and sweepstakes, contest, promotion, and program administrators that provide services to Bojangles or its franchise system.
We reserve the right, at our sole discretion, to disclose your information, including personal information, as needed to satisfy any applicable law or regulation, to protect the interests of Bojangles and its franchise system, and to preserve the integrity of the Bojangles Online Services. In addition, if, in the normal course of our business, any entity acquires us or any of our assets, then any information we have collected about you may be transferred to that entity. If any bankruptcy or reorganization proceeding is brought by or against us, then any information we have collected about you may be sold or transferred to third parties as an asset of ours.
We reserve the right to disclose any Personal Information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us.
Notice to Residents of Countries Outside the United States
Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. If you have any questions, comments or requests related to this Section, please contact us using the contact information below. A number of states are currently considering enacting laws similar to the California law above. If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments.
Bojangles has security policies and practices in place designed to protect your Personal Information against unauthorized access or disclosure, theft, misuse, and loss. We make commercially reasonable efforts for secure handling of this information, but we cannot guarantee our security measures.
Communications with You
Bojangles may occasionally provide information to you about products, services, and events that we think will be of interest to you. You have the option of declining to receive marketing emails from us. To opt out, please use the unsubscribe link within the emails.
If the Personal Information we hold about you is inaccurate, incomplete, or out-of-date, please let us know and we will take commercially reasonable steps to correct or amend it. You must provide proof of your identity to have the information changed. Likewise, if you have other questions or need further information, please let us know.
You may contact us by mail at Bojangles’ Restaurants, Inc., 9432 Southern Pine Blvd., Charlotte, NC 28273, Attn: Legal Department.